Order Information

US Shipping

Items ordered will ship after 2–5 business days, unless otherwise noted in description of product. We ship using USPS. USPS typically delivers in 2–5 business days.

International Shipping

At this time we do not ship international. Subscribe to our emails to know when international shipping is available! We cannot wait to make OWA available all over the world.


Please contact us at owahaircare@gmail.com to return your product. We love everything that we make and we want you to love it all too. If you don’t, we offer a full refund of the price of the product upon receiving the returned product. Unfortunately we cannot refund the cost of shipping.

Order Issues

If there are any issues with your order, please contact owahaircare@gmail.com & we will make it right!


We accept Visa, MasterCard, American Express, Discover, and PayPal through our secure processing services. Sales tax is required on orders shipped within the state of New York at the local tax rate.

This information is updated as of September 25th, 2018, however it is subject to change.